Business

For most people, direct messages, whether that be directly on a company’s website or via an external chat app, is the most convenient way to get answers to common questions, from stock and pricing to order status and returns, and more. Some of the top messaging apps are free, like WhatsApp and Facebook Messenger. SMS […]

Auto dialer software has benefits for companies of all sizes, not just large call centres. Most companies charge per agent or user, making it a scaleable option if you business is growing. Common features of auto dialer software include – besides automatically dialing a number and connecting the agent or playing a prerecorded message to […]

2FA is a critical part of security for businesses of all sizes, helping them protect their data and access to their network, websites and more. Software tokens and push notifications are the two most popular types of 2FA employed in businesses and are easy to implement company-wide without much disruption to employees’ workflow. Most 2FA […]